CIOs are
constantly dealing with change and the personal power they display in doing so
creates all the difference. CIOs differ in terms of their mental make up to
exploit the existing opportunities or to take on the challenge with perseverance.
There are many
ways of defining or classifying the CIOs. I have discovered four types of CIOs-
Power, Entrepreneur, Struggling and Unaligned.
This typology
of CIOs is based upon two fundamental aspects-
1. The
resourcefulness of the context
The
context in which a CIO operates is also a seat of vital resources like
financial budgets, top management support for IT, strategic need for IT etc.
The resourcefulness of the context is a strong predictor of a CIO’s success,
but so is the CIO’s ability to acquire, appropriate, leverage and even create
resources.
2. CIO’s
ability
CIO’s
ability sums up the degree of personal commitment, conviction, courage and
capability on part of the CIO. It also includes the CIO's ability to sense and
adapt to the situation, relate with people especially the power centres, create
business relevant technology solutions etc.
Both the
resourcefulness of the context and the CIO's ability are required towards role
effectiveness. In other words, both the social and psychological (and their
interaction i.e. the socio-psychological) are important. (The two are quite
interrelated, but that is for another blog.)
Based on these
two aspects, we can create a matrix as given below, thus defining the four kind
of CIOs.
High
|
Power CIO
|
Entrepreneur CIO
|
|||
Context
Resourcefulness
|
|||||
Struggling CIO
|
Unaligned CIO
|
||||
Low
|
|||||
Low
|
CIO
Capability
|
High
|
|||
Let's now
understand the four types-
1. Power CIO
The power CIO
operates from an inner locus of control, with a very high degree of commitment
to change. By nature this CIO does not like status quo and is constantly
looking for better ways. There is also a deeper need for achievement and
personal effectiveness. The CIO also has tremendous power to influence and deal
with the power centres. He is restless yet empathetic. He can operate in a non
conducive environment and create resources through his acts. There are very
difficult times but he can persevere. Once done, he may want to move on as
challenges motivate him.
2. Entrepreneur
CIO
Entrepreneur
CIOs are also powerful but they act in contexts with untapped resources and
opportunities. They act to acquire, appropriate and leverage existing
resources. They also create resources but not to the extent as power CIOs
do.
3. Struggling
CIO
Struggling CIOs
operate in non conducive contexts and without personal power to make a
difference. More often than not, he would have an external locus of control
leading him to blame external factors. Sometimes if they operate from an
internal locus of control, making them indulge in self beating. A critical
question the CIO should ask is whether their context needs a CIO and whether he
is a CIO.
4. Unaligned
CIO
Despite a
conducive context, these CIOs remain unsigned with the needs and expectations
of the organisation. This may be due to lack of capability or the inner
connection with the role. Their energies are low and whenever it is spent, it
is spent on non required activities. Quite often, they spend time on external
seminars and networking opportunities for job search. Many a time such CIOs do
not last for long in organisations. Due to self defensive behaviours, such CIOs
may not even accept or be aware of their state.
I would like to
make it clear that the two aspects of contextual resources and CIO ability are
not absolute; they are always in relation with the type of IT maturity expected
in the organisation i.e. the core purpose for which IT is used. Hence, as the
purpose of IT evolve, one's definition as a CIO will also change.
Ask yourself which
type describes you the best. Do not hesitate to seek help from a professional
behavioural specialist, who may help you. Awareness is of utmost importance for
a more fulfilled and satisfying career as a CIO.
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